Privacy policy

What we collect

Account data: your email, display name, plan and credit balance.

Artwork and outputs: the files you upload and the production files generated from them, stored so you can re-download them.

Usage data: pages viewed, conversions run and anonymous A/B test events used to improve the product.

Payments

Card details are collected and stored by Stripe, our payment processor. We never see or store your full card number. We keep a Stripe customer reference so subscriptions and optional automatic top-up work.

Your artwork

Uploaded artwork is used only to produce your files. We do not sell it, publish it, or use it to train public models. You can delete a project — and its files — at any time from the studio.

Who can see your data

Your profile, projects and credit history are private to your account and protected by row-level database rules. Staff access is limited to support requests you initiate.

Analytics and advertising

We use privacy-respecting analytics and advertising pixels to measure which pages lead to sign-ups. You can block these with any standard browser or extension setting without losing product functionality.

Your rights

Email support@stitchaipro.shop to export or permanently delete your account and files. We action deletion requests within 30 days.